Orders:

  • On receipt of your order, MHB will send you an email detailing the goods you have ordered on the Site; this email does not represent acceptance of your offer to purchase the goods contained in the order.
  • On confirmation of successful payment, MHB will send you an email confirming acceptance of your order.
  • Payment of orders reflected by 14:00 on weekdays will be dispatched on the same day. Payment reflected after 14:00, on public holidays or on weekends will be dispatched on the next working day.
  • The contract of sale between you and MHB will only be completed when MHB dispatches the goods to you.

Tracking:

  • You will receive email confirmation when you order has been dispatched containing your order number, waybill number and tracking number.
  • To view and track your order, follow the link contained in the email.

Deliveries:

  • MHB shall only deliver to certain areas.
  • Delivery is free for orders valued at R500.00 incl. 15% VAT or more.
  • Orders valued at less than R500.00 incl. 15% will attract a delivery fee that will be calculated on checkout. Outlying areas may attract an additional surcharge.
  • Fee structure:
    Standard delivery: R80.00 incl. VAT 5–7 working days
    Salon collection: R80.00 incl. VAT 5–7 working days
    Pargo pick-up: R75.00 incl. VAT 2–5 working days
    Warehouse collection: No charge 65 Bofors Circle, Epping 2
  • Deliveries are from Monday to Friday 08:00 to 17:00. No deliveries on weekends and South African public holidays.
  • Delivery lead times may vary depending on your location.
  • MHB shall not be liable for any deliveries made to an address incorrectly provided by you.
  • Any person other than yourself who receives the goods at the delivery address is presumed to be authorised to accept delivery on your behalf.
  • Your personal information, including your name, delivery address and telephone number, shall be provided to our delivery service provider for the delivery to be made.